SupportDedicated helpdesk for Registered Building Control Professionals and construction clients.
Support Desk & FAQs

How Can We Help You Today?

Have questions about compliance checks, Stripe escrow milestones, or verification standards? Browse our guides or submit a direct query below.

Safety & Compliance

Verify legal safety registers, regulatory compliance standards, and inspector competence details.

Milestone Payouts

Manage your deposits, technical sign-off releases, and secure Stripe payouts seamlessly.

Platform Messages

Communicate directly with registered surveyors and inspectors using safe workspace messaging.

Profile Verification

Upload credentials and join the register of building professionals in just a few steps.

Keep In Touch

PlanChecker Support Hub

Get help with any regulatory queries or tech questions. Our dedicated support team is available during standard UK business hours to assist you.

Official Support Email

support@planchecker.co.uk

Frequently Asked Questions

Quick answers to common platform issues

PlanChecker is the UK's premier statutory checking and building control marketplace. We seamlessly match qualified independent Registered Building Inspectors (RBIs) and specialists with construction developers and clients to ensure legal safety compliance.

Tell us about your issue

Fill in your details below and a support specialist will review your request.